For several years, in AUTOCARES BUSTELO, S.L. we are aware that the changes generated by our environment have a direct impact on our activities and that is why the organization is in a process of continuous adaptation and has set itself the challenge of satisfying, in every moment, the needs and expectations of its stakeholders.

These new challenges have driven us to modify the way we work with our customers, our company's staff and suppliers, to a more efficient, collaborative and above all sustainable work dynamic.

We believe that our responsibility is to be a company according to the new times, more innovative, with a greater ability to adapt to current and future needs, and with the firm purpose of performing an excellent service, efficiently and with the least possible impact in the environment.

AUTOCARES BUSTELO, SL, in its desire for continuous improvement, seeking the assurance of the quality of its services and its internal processes, has made in recent years an important effort to homologate and standardize its Integrated Management System, which has been Certificate according to the requirements of the standards:

  • ISO 9001: 2015 (Quality Management System). Is the quality management standard with the highest recognition worldwide. It belongs to the ISO 9000 family of quality management system standards (together with ISO 9004), and helps organizations meet the expectations and needs of their customers, among other benefits.
  • ISO 14001: 2015 (Environmental Management). Is an international standard that describes how to implement an effective environmental management system within the organization. It has been designed for companies that do not want to let go of environmental responsibilities and impacts. It has allowed us to define and establish environmental risks to reduce their impact, helping the sustainable growth of your company.
  • UNE-EN 13816 (Public Passenger Transport). This standard provides guidelines in order to assume quality commitments in the provision of services, and meet the expectations of our customers and users. These commitments are encompassed in eight areas: time, comfort, information, accessibility, security, service offered, customer service and environmental impact.
  • UNE-ISO 39001: 2012 (Road Safety Management Systems). Is an application standard for organizations that interact with the road system, it is a tool that helps companies reduce, and ultimately eliminate, the incidence and risk of deaths and serious injuries resulting from traffic accidents. This approach can allow a more effective use of the road system from the point of view of the desired results.


Integrated Quality Management System.

(UNE-EN-ISO 9001:2015)

Integrated Quality Management System

in Transportation.
(UNE-EN 13816:2002)



Integrated Management System for the Environment.
(UNE-EN-ISO 14001:2015)

Integrated Management System for Road Safety.
(UNE-ISO 39001:2012)